The Supernova Casino does not currently offer any type of compensation points are loyalty programs for customers but they do have some great bonuses. However, here you can win real money with bonuses.You get a 250% slot bonus which is valid for the first two deposits regardless of the amount. They have a percentage play through by game which is 3% for poker games, 6% for blackjack, and 25% for video poker, roulette, or Baccarat.
While the Welcome Packages are the most impressive bonuses they have to offer, they do boast regular weekly and monthly promotions. Many players do prefer to play without bonuses - especially VIPs - due to playthrough requirements. This is what this casino has kept in consideration in maintaining their promotional programs. However, you can simply call their support line and see if you're eligble to get a comp!
Games, Features, Software and Graphics
If you want to play pokies online, you can certainly find a few games here. A smaller library, but a quality one none the less.
This Supernova Casino review found that they use Rival software. The games are provided through a web-based instant play platform but they also offer a downloadable software component. The mobile site is meant for people who want to play on their smart phones or other tablets and it works equally as well.
They have a wide array of games including video poker, blackjack, roulette, craps, sudoku, scratch cards, and much more. They actually divide all of their games into 10 types. There are lots of video and classic slots available including progressive jackpots which have cash prizes currently in the five figure range.
Payments and Banking Options
In terms of their banking options they are pretty general with their terms and conditions. Banking options are slightly limited to any players in the US, but European players will have a wider array of options. You can make a deposit with bank wire transfer or credit card and these deposits will be handled instantly so that you can start playing immediately.
The withdrawals can take up to a week to be processed. Payouts generally are not processed on the weekends and they do have a weekly withdrawal limit of $3000. Based on your player status level they can adjust this but you will have to talk to them directly. The minimum deposit no matter what method you use is $25 and the minimum withdrawal no matter what method you use is $150. When you take into consideration the amount of time it takes to process and receive your money it will end up being roughly 12 business days. But that also can vary depending on your registered method.
Customer Service
The support staff is very knowledgeable and they will be held to answer almost all questions related to banking and bonuses. You can contact them through the live chat function that pops up on the browser or alternatively place a phone call or send an email.
Security
In terms of responsible gaming it is not directly address which could simply be a lapse by the operator. They use regular encryption to transmit any of your information so you can rest assured that your information will remain safe. They are licensed through Curacao which is fine except for the fact that it’s really difficult to lodge any type of complaint with this particular oversight. There are certain countries that are not supported including Canada, Israel, India, Ukraine, and Poland. There are currently no player issues pertaining to the gaming operations but they do have higher wagering requirements for some of their bonuses than you would find in any other website. This certainly brings to question why anyone would opt for a less appealing casino site when there are so many better options on the market today.
Final Impressions
This is not a terrible choice but it doesn’t have the biggest selection nor are the bonuses very appealing. With no loyalty program it would seem difficult for the company to retain long-term clients. There are other websites that work hard to reward you for your service and keep you coming back for more. You can get more info at CasinosHub Online.
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